Global Language Solutions
Localization Services FAQ
Q1: What languages and domains do you support?
A1:
• 87 language pairs covering 98% global economies
• 15 specialized domains (Medical/Finance/Engineering etc.)
• 120M legal words translated annually
• 2-3 new specializations added quarterly
Q2: How is quality assured?
A2:
✓ ISO 17100 certified processes
✓ Triple QA system (MTPE/Human/Client)
✓ Real-time term consistency checks (99.3% accuracy)
✓ Guaranteed LQA score ≥98
Q3: How is confidential data handled?
A3:
• AES-256 encrypted transmission/storage
• GDPR/HIPAA compliant workflows
• Blockchain audit trails (paragraph-level)
• Physically isolated servers
Q4: Can you handle large-scale projects?
A4:
▸ Distributed architecture: 5M words daily
▸ Intelligent sharding: 500+ linguist collaboration
▸ Case study: 320M character project
▸ Real-time progress tracking (95% accuracy)
Q5: CAT tool integration?
A5:
• Native support for 15+ CAT tools
• Real-time TM updates (<200ms latency)
• TMX/TBX standard compliance
• Termbase sync error rate <0.1%
Q6: Industry expertise?
A6:
✓ Medical: FDA documents (<0.01% error)
✓ Legal: Contract clause analysis engine
✓ Finance: SEC report specialists
✓ Engineering: 3D multilingual annotation
Q7: How are deadlines ensured?
A7:
• Intelligent resource allocation (<15m response)
• 96-hour delivery for million-word projects
• 97% risk prediction accuracy
• Global 24/7 workflow network
Q8: Cultural adaptation methods?
A8:
✓ In-country localization experts
✓ Cultural sensitivity detection system
✓ Visual layout adaptation tools
✓ 200+ successful brand localization cases
Q9: Pricing structure?
A9:
• AI-powered quoting system (<3% variance)
• Transparent models: word/page/project
• Volume discounts (1M+ words)
• 30-day quality guarantee
Q10: Technical support?
A10:
✓ 24/7 multilingual support
✓ Dedicated account managers
✓ Online project portal
✓ 99.95% system uptime SLA